Consular service through smartphone app

Published On: February 21, 2019 06:57 AM NPT

KATHMANDU, Feb 21: The services being provided by the Department of Consular Services (DCS) of the Ministry of Foreign Affairs (MoFA) to the general public will now be available in their cell phones. 

On Wednesday, the DCS made public its smartphone application through which service seekers can file application for various services as well as register complaints. The app was launched by Minister for Foreign Affairs Pradeep Gyawali. The general public will not just be able to file applications through the app but will be able to track the progress of their application too.

“On one hand, people will not have to reach the office to file applications, on the other, it will save time and money,” Director General of the DCS, Gahendra Rajbhandari, said during the inauguration program. 

The app will also indicate if the applicants will have to present any paper documents for their application. He said that the applicants will not have to call the office time and again to know about the progress of their application.

Launching the app, Minister Gyawali said that the issue of security of migrant workers will be addressed through the app. 

“At a time when we have not been able to ensure security for migrant workers, the app has created a situation where they can feel secure,” he said.

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