KATHMANDU, Aug 8: The new government led by Balen Shah has reported significant progress in areas of good governance, administrative reform, policy implementation, development project monitoring, complaint management and legal defence.
According to the government’s progress report covering a three-month period from mid-April to mid-July, financial progress during the review period stood at 68.26 percent on the capital expenditure side and 17.07 percent on the recurrent expenditure side.
Hem Raj Aryal, spokesperson for the Office of the Prime Minister and Council of Ministers, said the government released the report on Friday.
According to Aryal, 384 decisions were taken through 21 Cabinet meetings during the period. Similarly, eight meetings of various Cabinet committees were held.
The office said necessary directives, discussions and interactions were held through secretary-level meetings to improve the effectiveness of service delivery and development works following the Gen Z movement. Directives were also issued to make office chiefs more accountable for promoting good governance and controlling corruption by eliminating irregularities and delays and ensuring transparent decision-making processes.
The office said it carried out coordination with various ministries and agencies for the effective implementation of the government’s 100-point agenda, along with weekly progress reviews, directives and facilitation for timely implementation.
Various meetings of the Arrears Settlement Monitoring Committee directed all ministries and agencies to immediately initiate action to clear outstanding arrears and maintain records of arrears that need to be recovered.
During the review period, the Office of the Prime Minister and Council of Ministers and its subordinate offices finalised their respective organisational and management-related works. The Nepal Government (Allocation of Business) Rules, 2083 was drafted and brought into implementation.
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Likewise, the office said it prepared the Guidelines for Zero Pending Files Campaign, 2082, and corresponded with all ministries, agencies, commissions and local levels, seeking integrated progress reports.
Correspondence was also sent to all ministries, commissions, secretariats, offices of chief ministers and councils of ministers, and local levels for implementation of the Guidelines on Business Process Re-engineering, 2083.
The government also formed a task force to implement business process re-engineering (BPR), under the coordination of the chief of the Human Resources Management Division.
The government released information on 49 applications received during this period under the Right to Information Act, 2064.
The report also stated that coordination meetings were held with employees assigned to take notes at various ministries to make parliamentary reporting more effective and systematic.
According to the report, the government carried out field monitoring while projects under the Ministry of Physical Infrastructure, including the Kaligandaki Corridor (Gaindakot section) and the Narayangadh–Butwal western section submitted their progress reports.
A task force formed under the chairmanship of the secretary of the Ministry of Physical Infrastructure and Transport to address long-delayed, ailing and unfinished projects has so far conducted a detailed analysis of 578 contracts and submitted a report with recommendations to resolve the problems.
Details of national policies were collected from the concerned ministries and the list of national policies available on the Office of the Prime Minister and Council of Ministers’ website was updated.
A circular was issued to all federal ministries, departments and offices, provincial governments and local levels to ensure expenditure efficiency in public agencies.
The National Commitment prepared under Point 3 of the 100-point agenda on governance reform was approved by the Cabinet meeting of July 2, 2026.
An integrated ministry-wise progress report for 2083 covering the Office of the Prime Minister and Council of Ministers and agencies under it was prepared and provided to the Ministry of Finance.
The Institutional Memory Operation and Transfer Framework, 2083, aimed at automating and systematising knowledge management in government agencies, was approved by the Chief Secretary.
15,795 Complaints Resolved
According to the progress report, 44,340 complaints received through the Hello Sarkar web portal, Facebook, Viber, X, email, Nagarik App, telephone and in-person channels were forwarded to the concerned agencies.
Of these, 17,354 complaints were reported as resolved by the concerned agencies, while 15,795 complaints were formally settled.
During the same period, an additional 16,272 complaints registered through the Hello Sarkar electronic complaint management portal were resolved, bringing the total number of complaints settled to 32,067.
152 Written Responses
Written responses, appeals and rejoinders were prepared and sent to the concerned courts in 152 cases received from the Supreme Court, high courts and district courts in which the Prime Minister, Government of Nepal, Cabinet, Chief Secretary or Office of the Prime Minister and Council of Ministers had been named as defendants.
The government collected opinions and suggestions through discussions and interactions in Sudurpaschim, Karnali, Lumbini and Koshi provinces on the draft of the Sixth National Human Rights Action Plan (FY 2083/84–2087/88).
Likewise, the report mentions that the Cabinet on July 9, 2026 approved the Second National Strategy and Action Plan on the Implementation of the United Nations Convention against Corruption.
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