NTA launches apps to test call quality, Internet speed

Published On: March 4, 2020 09:10 AM NPT By: Republica | @RepublicaNepal

KATHMANDU, Mar 4: Nepal Telecommunications Authority (NTA) has launched two mobile applications – Call Test and Speed Test – that allow consumers to check their call quality and Internet speed.

Minister for Communication and Information Technology (MoCIT) Yuba Raj Khatiwada launched the applications amid a function organized on the occasion of 22nd anniversary of NTA in Kathmandu on Tuesday.

According to NTA Spokesperson Min Prasad Aryal both the apps will be available in Android and iOS platforms within few days.

Consumers have long been complaining about the quality of voice call and Internet speed, among others. NTA officials say that the apps have been developed and launched to address concerns raised by the consumers. Now, consumers can check quality of their calls and Internet speed from their phone itself, they added.

The NTA Call Test app allows users to examine quality of a call and even complain about it from the app itself. "By using the app, consumers can also examine quality of call at various places. They can also rate the quality of service provider from the app itself," an official of NTA told Republica.

Similarly, subscribers can test the speed of their data service by using Speed Test app. It can test the speed of Internet of both mobile and fixed line. NTA has designed this app based on web. With the help of this app, users can check their Internet speed, as well as know about the service provider, location of installation of internet, download and upload speed and information regarding delay in browsing, among others.

“We have received a lot of complaints regarding the quality of call and Internet speed through emails, phone calls and letters. The main motive behind launching these apps was to create a platform where users can test Internet speed and test the quality of call from their own phones, and even file a complaint,” said Aryal.

According to NTA officials, NTA will take needful action against the operator if they receive a lot of complaints from the user and if the service provider is proven guilty.

“We are hopeful that this app will solve the problem of quality and speed of Internet as users can easily file complaint against the service provider. Now that the app has been launched, telecom operators will also take the issue seriously," he added.