Issuing a statement on Thursday, the state-owned telecom operator, however, said customers can make calls, send SMSs and use data even if they have zero balance.
NT will deduct the amount from subscribers once they top up their balance."We have decided to not charge any fee for our services made through GSM and CDMA networks from Saturday noon till Thursday midnight," Buddhi Prasad Acharya, managing director of NT, said. He further added that NT will continue to allow its customers to make calls, send SMS and use data even if their balance is zero until the situation gets normal and recharge cards are easily available.
NT has also said that all of its services, except the balance top up service that has been blocked by the operator itself to manage network congestion, are working smoothly.
For PSTN users, NT has added 100 free calls in minimum monthly charge. Similarly, ADSL users will get free service for a week.
NT also started providing WiFi Hotspot service via WiMax free of cost from Thursday till May 14. It has also been operating free hotline number 1234 in coordination with Ministry of Information and Communications (MoIC) to facilitate earthquake victims.
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