KATHMANDU, July 17: Consumers have expressed their dissatisfaction with Nepal government's decision to hike the internet price that is taking effect from today.

KATHMANDU, Dec 10: MetLife, a global insurance company, has unveiled two new digital solutions to enhance customer experience. Issuing a statement, the insurer said it has launched 'KITE', a digital sales application, and a new and improved website to help enhance customer's experience.

KATHMANDU, Nov 5: : MetLife Insurance has said that its unique virtual reality solution, known as conVRse, has won the 'Innovation of the Year' award in Asia Insurance Industry Award 2017.

Using AI for better customer experience

September 25, 2017 09:58 am

KATHMANDU, Sept 25: We have reached a time when manual labor is gradually being replaced with digital resources. Banking is one of the industries that undergoes numerous transactions and requires proper data storage. The younger generations of people have adapted technology in various sectors of their lives, banking being one of those sectors, while the older generations have shown some level of reluctance to adapt it completely.

HUMLA, July 5: A bank customer had to stand in queue for seven hours to cash his check at the Rastriya Banijya Bank's Simikot branch.

KATHMANDU, Oct 18: Him Electronics Pvt Ltd -- the authorized distributor of Samsung Electronics’ home appliances for Nepal -- on Monday handed over an SUHD TV to Bikram Prashad Shah, the first person to pre-book the Rs 370,000-Samsung SUHD TV, equipped with second-generation Quantum dot technology and introduced in Nepal for the first time.