“The service -- Kisan Call Center -- has been designed to provide technical support to farmers from all over the country," Rabin Adhikari, director of the ACNPL, said. “It is a part of our corporate social responsibility (CSR) initiatives." [break]
The call center commenced operation about a month ago.
Adhikari said farmers from any part of the country can get counseling on farm diseases from experts by making free calls to 1660-56-52999. "Farmers can register their problem and nature of diseases through phone calls at the call center," Adhikari said. "The team of agro-technicians studies the case and provides technical counseling to farmers."
The call center is already receiving around 100 calls a day from farmers in different parts of the country. “Most of the calls come from districts such as Taplejung, Sindhuli, Ilam, and Dang, among others," added Adhikari.
If required, ACNPL will also send technicians to farms. “We have technicians in major parts of the country. We can request them to visit the farms if needed,” he added.
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