The showroom will provide the 3S facilities--sales, service and spare parts--under the same roof. The showroom was inaugurated by Hiroyuki Suzuki, chief executive officer and managing director of India Yamaha Motors. [break]
According to MAW, the YBS facility, which has products from Japan, India, Thailand and China, is on par with that provided in Europe, US and Japan, and covers all segments of two-wheelers--thrill, street, commuter and scooter.
The service centers have the capacity of working on 18 bikes at the same time. Customers can also look at their vehicles being worked at from the waiting room which makes the work transparent and complaint free.
The service center has implemented sophisticated and modern technology, use of modern equipments, standardized operational system, efficient customer relationship management, system of service reminder, system of service follow up, well trained manpower, dedicated with motivated employees and a synchronization of all requisitions for a synergetic outcome generation.
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