NWC’s 'Dial 1145' helpline service becoming effective
November 15, 2018 02:30 PM NPT
KATHMANDU, Nov 15: The 24-hour Free Helpline Service 'Dial 1145' launched by National Women Commission for the first time in Nepal has become effective.
Around 50,000 calls were made during one year since the start of the helpline service. The service was launched from December 11, 2017. A total of 1,084 complaints on violence against women have so far been registered through helpline.
Similarly, out of 50,000 calls, around 500 were only missed calls. Programme Manager Palita Thapa said that the Commission has responded to 6,377 calls, out of the total calls, providing information to the callers on a range of issues. Most of the calls are made for enquiry.
Thapa said the helpline has become effective as number of complaints related to VAW filed at the Commission has increased after launching of the helpline. The helpline has become the medium of acquiring and providing information.
The victim or any person on the behalf of the victim or organisation can file complaints on various issues including VAW, social evils through helpline.
One subject to any sort of violence can dial a helpline number 1145 for immediate help and remedy. Under the campaign 'Inform at 1145', the victims are provided counseling, legal remedy and medical treatment.
One can also report incidents of violence to the Commission online and through telephone and SMSs.
According to a study by the World Bank in 2014, Nepal is placed in the 14th position among the 15 countries having rampant incidents of violence meted out by spouses. Likewise, a Nepal Health Demographic Survey, 2016 said 66 percent of women faced any type of physical and gender-related violence. RSS